respond to 2 different posts

respond to 2 posts 150 words each
Topic:
DMAIC is a data-driven improvement cycle used for improving existing process problems with unknown causes. After studying Module 1: Lecture Materials & Resources, discuss the following:
Define/identify a problem that you or a family may have encountered with seeking care from either access, quality, or cost perspectives. Frame your response in relation to Donabedian’s structure, process, and outcome model.